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Case Study: Driving Nationwide Expansion for a Small Women-Owned Business

Last Updated: janvier 16, 2025
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Small Firm Achieves Massive Growth by Solving Critical Back-Office Challenges 

A growing women-owned business in the commercial and office/clerical industries partnered with People2.0 to address significant back-office deficiencies. Our collaboration enabled the firm to streamline its operations, improve compliance, and expand its payroll services to all 50 states, helping ensure future growth. 

After a buyout in 2017, the firm conducted an internal audit that revealed critical gaps in managing back-office processes, including payroll, billing, collections, and I-9 compliance. These gaps threatened the firm’s ability to grow and take advantage of opportunities in the staffing industry. 

Additionally, the firm’s operations in Denver, Colorado, and Chicago, Illinois, faced challenges related to local regulations and the fast-paced nature of the industries they served. 

The firm required a solution that would resolve these immediate challenges and also provide the infrastructure needed to support long-term growth and nationwide expansion. 

The women-owned business chose People2.0 for its experience in helping small staffing firms scale through a full suite of employer of record (EOR) and back-office services. 

We provided the firm with a customized solution that included integrating Bullhorn ATS with our back-office software to create onboarding efficiencies and streamline payroll across all 50 states. We also consolidated the firm’s PTO and healthcare programs, making them more scalable and tailored to the needs of their contractors. 

Additionally, we addressed the firm’s I-9 compliance issues using our IC validation tool, allowing us to resolve outstanding accounts receivable by facilitating payment resolutions with major clients, and provided specialized healthcare and PTO packages to improve contractor retention. 

Through our partnership, the staffing firm achieved: 

  • Nationwide payroll capabilities: Enabled the firm to provide payroll services in all 50 states, significantly expanding their reach. 
  • Improved operational efficiencies: Integration of Bullhorn ATS with People2.0’s back-office software streamlined onboarding and other critical processes. 
  • Increased contractor retention: Specialized healthcare and PTO packages led to higher contractor retention, boosting profitability. 
  • Resolved compliance issues: The firm achieved full I-9 compliance, mitigating risks and ensuring smooth operations. 
  • Growth opportunities: With a solidified back-office infrastructure, the firm is now well-positioned to explore new business growth opportunities across healthcare and other sectors. 

By partnering with People2.0, the women-owned staffing firm was able to overcome significant operational challenges and lay the foundation for future growth. Our tailored solutions not only addressed their immediate needs but also provided the scalable infrastructure necessary for long-term success. 

Let’s work together

Is your staffing firm looking to scale its operations? Contact People2.0 today to discover how our customized back-office solutions can help you achieve your growth goals.

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