Streamlining Operations and Enabling Global Expansion
Summary
A multinational staffing firm partnered with People2.0 to unify their decentralized operations and take over key back-office functions. This partnership resulted in over $1M in cost savings and enabled rapid international expansion.
Opportunity
A leading multinational staffing organization had grown through a series of acquisitions. While the acquisitions were key to growing the business, each entity relied on different systems. This resulted in a highly decentralized back office.
In total, four separate entities operated using five disparate software systems. The lack of standardization across processes, systems, and compliance created significant inefficiencies and became a bottleneck that prevented further growth. As each office operated in a silo, valuable time and resources were wasted on redundant administrative tasks, with increased risk of errors due to varying standards and practices.
Adding to the complexity, the staffing industry has unique back-office needs, including managing payroll, compliance, credentialing, and benefits administration. Every jurisdiction they operated in also adhered to unique labor, employment, and tax regulations.
The staffing agency wanted a single outsourced provider to unify their back-office. They were also looking for a solution that would scale as they grew, ensuring their emerging needs would be catered for.
Solution
The staffing organization engaged People2.0, choosing us for our compliance expertise and track record providing customizable workforce solutions tailored for the staffing industry.
Our first task was to consolidate the client’s fragmented software systems into a unified platform, eliminating redundancies and ensuring operational consistency across regions. We then took over critical back-office functions, including payroll, HR, tax, and compliance. By shifting these responsibilities to our specialized teams, the staffing organization could focus on strategic growth rather than administrative tasks. By managing the complex requirements of payroll and compliance, our experts minimized risk and guaranteed compliance with diverse labor laws and regulations.
To prevent business disruption, we implemented proven change management practices to ensure a seamless transition. This involved detailed planning sessions, clear communication strategies, and thorough training programs to prepare the client’s teams for the new systems and processes.
The unified back-office platform was designed to accommodate the expanding needs of the organization as it entered new international markets. This scalable approach ensured that the client could continue to grow without being hampered by operational constraints.
Results
By partnering with People2.0, the staffing firm achieved significant improvements, including:
- Significant cost savings: People2.0’s back-office solution resulted in over $1M in workforce expense savings within the first year alone. These savings came from streamlined operations, reduced headcount, insurance, and taxes.
- International expansion: With the operational burdens lifted, the organization refocused their energy on growth, expanding their business beyond North America into three new international markets.
- Compliance assurance: Guaranteed compliance with employment laws and regulations wherever our client operates.
- Unified systems: We successfully consolidated the client’s disparate software systems into a single, unified platform, streamlining operations and ensuring consistency across all regions.
Unleashing next-level growth
Partnering with People2.0 enabled the multinational staffing firm to unlock their true growth potential. By consolidating and streamlining their back-office operations, People2.0 saved significant costs and provided the scalable infrastructure needed for international expansion.
This strategic realignment enabled the client to focus on revenue-generating activities and drive international expansion.
Let’s work together
Want to grow your organization compliantly and effectively? Contact People2.0 today and discover how our workforce solutions can support your growth.
